What happened
West County Wastewater implemented Cityworks and went live in October 2023.
Approximately a year later, the organization sought to begin using the Cityworks Storeroom module for inventory and material-cost management.
Storeroom was already included in the annual Cityworks software license.
West County nevertheless authorized $24,800 for professional services to configure and implement it.
What it cost
Storeroom configuration and implementation: $24,800
This was an implementation-services cost, not a newly purchased Storeroom software license.
What the amount covers
Professional services needed to configure and implement the licensed module for West County's operation.
What it doesn’t tell us
The $24,800 is not the price of a Cityworks Storeroom license.
It does not establish what another organization would pay to implement the module.
It should not be treated as evidence that every licensed CMMS capability requires additional services.
Why it matters to a buyer
A capability can be included in the software license without being ready for operational use.
Buyer question:
Which capabilities included in our license will require additional paid configuration or implementation before we can use them?
Primary evidence
West County Wastewater Board of Directors packet, October 16, 2024.
Primary source:
West County Wastewater Board of Directors packet
Source last verified: September 2026